Last updated: 11 July 2026.
This Privacy Policy explains which personal data the website contracomm.com (hereinafter: the “Website”) collects and processes, how that data is used, stored and protected, and what rights you have in relation to your data. By using the Website you accept the practices described in this document.
CONTRACOMM, Digital services and design agency
Legal details
Contact
The Website collects personal data only when you voluntarily submit it through the contact form, namely:
We do not collect special (sensitive) categories of personal data, nor do we request any data that is not necessary in order to respond to your enquiry.
Data submitted through the contact form is used solely to respond to your enquiry, prepare a quote and establish business communication. The legal basis for processing is your consent, given by completing and submitting the form, or taking steps at your request prior to entering into a contract, in accordance with the Serbian Personal Data Protection Act (“Official Gazette of the RS”, No. 87/2018).
Messages sent through the contact form are forwarded directly to office@contracomm.com and are not stored in a separate database on the Website server. Data is retained only as long as necessary to fulfil the purpose for which it was collected, or in line with statutory retention periods for business records, after which it is permanently deleted or anonymised. We take reasonable technical and organisational measures to protect data against unauthorised access, loss or misuse.
We do not sell, rent or otherwise transfer your data to third parties for marketing purposes. Data may be shared only with service providers that support the operation of the Website (for example the hosting provider or the email service provider), who are obliged to act in accordance with applicable personal data protection regulations.
The Website uses Google Fonts to load typography, which means a request is sent to Google servers when you visit the Website. For more information, please see Google’s privacy policy.
The Website also uses Google Analytics, a web analytics service provided by Google Ireland Limited, to track usage statistics (number of visits, pages viewed, time spent on the Website, traffic sources and similar). For this purpose, data about your visit (such as IP address, device type and browser) is transmitted to and processed by Google in accordance with its privacy policy. The Website is also registered with Google Search Console, which helps us monitor the Website’s visibility in Google search; this tool does not track the behaviour of individual visitors and does not place cookies in your browser.
The Website uses cookies set by Google Analytics in order to collect statistical data about the use of the Website in an anonymous and aggregated form. These cookies do not contain data that personally identifies you and are not used for marketing purposes. You can disable or delete cookies at any time through your browser settings, as well as through Google’s official Google Analytics opt-out tool. In addition to the above, the Website may use cookies that are strictly technically necessary for its basic operation (for example, remembering the selected display language).
In accordance with the Personal Data Protection Act, you have the right to request access to your data, its correction, deletion or restriction of processing, as well as the right to object to processing and the right to data portability. You can send your request to office@contracomm.com and we will respond as soon as possible, and no later than within the deadlines prescribed by law. You also have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.
We reserve the right to amend this Privacy Policy from time to time. The updated version will be published on this page with the date of the last update indicated, so we recommend checking the contents of this page periodically.
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us via: